Recreate a rejected or failed request

Overview

  • Promptly recreate requests which have failed or have been rejected.
  • You can only recreate requests to create or edit an account, a group, a whitelist, a user invitation, or a transaction.

Before you start

  • Your Personal Security Device must be connected to your computer, switched on, and the Ledger Vault app opened.

Instructions

Administrators: Recreate any request

  1. Click Requests on the left panel.
  2. Go to the History tab.

historytab

  1. Open the rejected or failed request.

rejectedrequest

  1. Click the History tab of the dialog and click Recreate .

recreaterequest

Operators: Recreate transactions

  1. Click Transactions in the left panel.
  2. Click the transaction you want to recreate.
  3. Go to the History tab of the dialog.
  4. Click Recreate .

recreate tx

Results

A prefilled creation or edit dialog opens. If you're recreating an account, the transaction rules will need to be provided again.

See also