Update your Personal Security Device (PSD)

Install the latest version of the Ledger Vault app and firmware on your Personal Security Device.

Before you begin

  • You must have been prompted to update your device when connecting to the platform. If you're not automatically prompted, go to the dedicated update page.

  • Your Personal Security Device must be connected to your computer, switched on with the Ledger Vault app closed.

Instructions

Step 1. Update software version

  1. Click "Verify my device"

  2. Your PSD must be connected to your computer, switched ON with the Ledger Vault app closed.

  3. Click "Check firmware".

  4. On your PSD, tap "Share" to share the name of your device.

A. Your firmware is already up to date

  • The website will tell you that you are on the latest version of the firmware, alongside the actual version of the firmware.

  • The process will still move on to the Ledger Vault app install or update.

B. Your firmware is not up to date

  • The website will tell you that you need to update the firmware version.

  • Proceed with the update and follow instructions on your device as well.

  • Once this is done, you must install the Ledger Vault app again.

Step 2. Install Ledger Vault app

  1. Click the "Install Vault app" button.

  2. Allow secure connection with Ledger on your PSD.

  3. The app is being installed, please wait for the full process to be done before doing anything else.

Results

You've installed the latest version of the Ledger Vault app and firmware on your device and you can sign into your workspace.

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