Transfer from Exchange account
This section is for Operators only.
Disclaimer
- Please only use this feature with a whitelist setup. Depending on the exchange your admin need to whitelist the receiving addresses in the exchange setting section, and sometime setup the ledger enterprise IP address so you can manage your funds securely. Read more
- Each exchange have custom logic in managing transfers and a custom way of managing fees.
- Some exchange allows to transfer assets on different chains, make sure you select the right chain and account where you want to withdraw your assets.
Instructions
Step 1. Initiate a transfer from the account page
- Navigate in the Account section and then select exchange to see the full list of exchanges.
- Select the Transfer button.
Step 2. Select transfer destination
- Once in the modal, you can select any account where the exchange allows you to withdraw you assets. For example on some exchange you can withdraw bitcoin on an ethereum account as WBTC. We recommend only withdrawing your assets to a native chain.
- You can also select to transfer theses assets outside of Ledger Enterprise by selecting the custom address. There you can select the destination chain and copy paste you address. This address should be whitelisted on the exchange for additional security.
Ledger can't ensure that you have access to theses address and can't verify the formatting of the address is correct
Please note that you can't select any memo or advanced asset feature during this process. If you need this feature raise it to our team.
- Then select the amount you want to transfer to the selected address, we automatically estimate the fees charged by the exchange.
- Click Next .
Step 3. Confirm the transfer creation request
- For exchange wallets there is no PSD approval required, the authentication provided with the PSD during the login is enough to initiate or approve a transaction.
- Verify your transfer request summary, amount, fees and destination address.
- Click Transfer .
Results
A Create transfer request is created. Depending on the approval workflow defined for the account, the request might need to be approved by other Operators.
You can check the approval workflow in the rules section of the account.
The transaction will be blocked if an Operator in the approval workflow who has approved the request is revoked.
What's next?
The request is submitted for approval to the necessary Operators, and must be processed before the 7-day expiry date. If the request expires a new one must be created. The transfer will be initiated on the exchange once all approvals have been collected.